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How we handle and deliver your beauty packages
Orders are typically processed within 1–2 business days after payment confirmation.
Delivery usually takes 3–7 business days depending on your location and courier availability.
Free shipping applies on all orders above ₹999.
Understand every stage of your order journey from checkout to your doorstep
Your order has been placed successfully and is awaiting payment confirmation or initial verification before entering fulfillment.
Payment has been verified and your order is accepted and queued for packing in our warehouse.
Our team is actively picking, quality checking, and securely packaging your beauty products.
Your package has been dispatched and is on its way. This stage covers both local city deliveries and non-local courier shipments (instead of a separate "out for delivery" status).
The package has been successfully delivered and handed over at your shipping address.
The order was cancelled prior to dispatch, either upon customer request or due to unforeseen verification issues.
The payment has been reversed and credited back to your original payment method or bank account.
Our hygiene-first return and refund guidelines
Products may be eligible for return if they arrive damaged, defective, or incorrectly delivered.
For hygiene and safety reasons, opened or used cosmetic products cannot be returned unless damaged or incorrect.
If you have questions about your delivery status or return request, visit our Contact Us page.
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